ITS EASIER TO WALK TO THE MOON. In the infamous words of Jeremy Clarkson – How hard can it be ?? Well if you want to cancel your account with fasthosts customer service then the answer is VERY. I have been trying to cancel my account since December 2009 but still after numerous emails and telephone calls they still keep taking the payments. I even have an email to acknowledge the closure request but thats not good enough for customer services and certainly not to get a refund on unauthorised payments. Don’t even bother to try by stopping the direct debit as this just gives them the excuse of saying we can’t do anything as there’s arrears on the account and delay further. DON’T EVER GET CAUGHT BY FASTHOSTS – STAY AWAY and use a professional company.
