Hostpapa Reviews

(23 Reviews)

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About Hostpapa

HostPapa’s internet hosting packages are made to help everyday individuals and businesses to get their websites live on the Internet with our high-powered services and professional service, all at a fraction of the cost of today’s technology hosting companies. 

Hostpapa started back in 2006 when the web hosting industry was awash with cheap web hosting providers. They managed to stand out from the crowd by offering full-featured, low-cost web hosting services with a strong commitment to security, reliability, backed up with strong technical expertise and some of the best customer service in the industry.

These core foundations have allowed Hostpapa to grow into the company that it is today. Hostpapa now hosts over 180,000 clients from around the world.

Hostpapa Services

Hostpapa provides a range of shared, WordPress, VPS, reseller and eCommerce hosting services. No matter what type of hosting you need for your website. They offer a variety of choices to suit your hosting needs.

Hostpapa Shared Hosting

Fundamentally shared hosting is what Hostpapa do best. They offer three regular shared hosting plans. Hostpapa’s stater plan is their entry-level plan. This allows you to host up to two websites, providing you with 100GB of space and unlimited bandwidth. Hostpapa’s stater plan is an ideal plan for new or smaller websites. The 100GB of space would be more than enough for most webmasters.

Does Hostpapa Offer UK Hosting?

When signing up to Hostpapa’s shared hosting service, you have the option of selecting Europe, the United States or Canada. Hostpapa’s European services operate from the UK.

How to Select Hostpap UK Servers

When looking at web hosting plans, it is crucial to hosting your site as close to the majority of your visitors as possible. Hostpapa makes an excellent choice if you are looking for a provider that offers UK web hosting.

Business Hosting

Hostpapa’s Business hosting plan features unlimited website hosting allowing you to host multiple websites on the plan, unlimited bandwidth and unlimited storage. In addition to this, you get Hostpapa’s performance boost, giving 2x more CPU and MySQL resources compared to their basic plan.

With their Business Plus, you receive all the features of their business plan plus a wildcard SSL certificate, and automatic back-ups.

WordPress Hosting From Hostpapa

If you are looking for to host your WordPress site with Hostpapa, they offer several WordPress optimised hosting plans. Each is competitively priced and include features to get the most out of your WordPress website.

With all of Hostpapa’s shared hosting plans, you will get their Starter site builder along with Cloudflare CDN, LetsEncrypt SSL certificates and come with a 30 day money-back guarantee.

VPS Hosting Plans

If you want something more powerful than shared hosting, then Hostpapa provides a range of managed VPS hosting services. Being a managed service Hostpapa takes care of your VPS including security audits, network issues, software upgrades, migrations, email configuration and firewall setup.

All of their VPS hosting plans come with cPanel and come with a 30-day money-back guarantee.

Hostpapa Email Hosting

If you are looking for email hosting, then Hostpapa offers a range of email hosting plans. Their basic plan offers 1GB storage, Advanced Mailshell Anti-Spam and Virus protection.

Hostpapa Control Panel

Hostpapa uses the popular cPanel control panel. cPanel is one or the most widely used control panels out there. Their control panel allows you to setup and maintain all aspects of your hosting account and is extremely easy to use.

Hostpapa Billing

Hostpapa offers various billing options. With monthly up-to three year billing. You will get the best price when you sign up for the longest period. Saving you nearly 70% when compared to the monthly billing option. It’s important to remember that if you choose the three-year option, this is a promotional price so will review at the regular monthly price upon renewal. Three years hosting for £70.20 is outstanding value for the features and service you get.

Optional Extras

When signing up to Hostpapa, they offer several optional extras such as Protection Power Website Security. 

  • Automated daily website backups and S
  • SSL certificates at a discounted rate.
  • SiteLock
  • SSL certificates

Hostpapa FAQ

Does Hostpapa offer a money-back guarantee?

 Yes, you get a 30-day money-back guarantee with all of Hostpapa’s plans. It’s important to understand that Services such as domain names are excluded from their guarantee, so will there will be a domain name ‘administration’ charge. So it is good practice to keep your domain names separate if possible.

What is Hostpapa’s Uptime Guarantee?

 All of Hostpapa’s services come with a 99.9% uptime guarantee. So guarantee that your site will up 99.9% outside of regular server maintenance.

Shared Hosting

Plan Space Bandwidth Price
Starter Plan 100GB
Web Space
per month
WP Starter 100GB
Web Space
per month
Business 100GB
Web Space
per month
Host Score (23 Reviews)
Uptime : Speed: Support:
Features: Price:

Does what it says on the tin…

I have been a customer of HostPapa for about 6 months now, with 9 domains registered in all. I have had no problems whatsoever – I am aware of about 5 minutes when the sites/emails were not available – making an approximate 99.998% up time to my knowledge. Transferring domains from my old host was dealt with efficiently, as was registering new domains. My contact with customer support has been very positive – the couple of occasions that I had to contact them (both minor issues, and problems on my side rather than the hosting side of things!) they have responded quickly and knowledgeably. With so much included in the package (unlimited emails, unlimited webspace, unlimited databases, etc), and at a such price **AND** being green… this hosting company certainly ticks all the boxes as far as I am concerned!


I’ve been a customer for over a year and have had very good service with HostPapa. The few times I’ve needed help, it was prompt, courteous and useful.

They provide more value for your money.

I did a lot of research on hosting sites and I found that Host Papa was the way to go. More value for your money. When I called to talk to a rep, he was very helpful, the decision after that was pretty much a no-brainer.

Good Service

Overall, it’s been great, and I’ve never been tempted to shift to another provider. The price and features are definitely right, and you’ve got an excellent set of software tools to make setting up websites really simple. I’ve never had any issues with downtime, and your video tutorials (which are easily searchable) are really helpful.

Bought 3 years worth

I have paid for a 3 years subscription with you guys, i’ve had problems with bad hosting in the past and from what i have read on forums and websites, you guys are the best.


I have been using hostpapa for 2 years now and I like the service so much that I always suggest to my clients that they be hosted on hostpapa.

Very Pleased

Having our webpage constructed using Host Papa has been a learning experience, seem that there have been no difficulties and we are pleased with the results to date.

Host Papa Superb Customer Service

In a world where the customer is often made to feel somewhat of an inconvenience by the company supposedly providing a service, Host Papa are a breath of fresh air. The support service offered is without doubt one of the best I have ever experienced, technically perfect and really supportive without resulting to technical jargon. I would certainly recommend Host Papa to anyone looking for web hosting whether they be experienced or a complete novice. Better still the prices are great too!

Great Experience!

It has been great to be with HostPapa. My site is always available.

Love HostPapa

HostPapa made the job of obtaining a new webname, and setting up a hosting package as easy as 1, 2, 3, and at a better price than others. The account information and set-up page is easy to navigate and easy to use, not like other host services I have used where you have to “mine” for the information you need. Rob.

Excellent overall web host

I’ve had a positive experience each time I had contact with tech support or any other feature of service.

Great extras

HostPapa piles on the free extras! I’ve been taking full advantage of those ad credits and Google ad words Ð my business thanks you too!

Super hosting

HostPapa has been a great asset to my class, believe it or not! Not only have I been teaching the students how to set up a really cool website, but I’ve been able to talk about the importance of green energy and sustainability. We give HostPapa an A+

Hostpapa good service

I’ve been with HostPapa for 5 years and now I can safely say that I never have to worry about my web host. The service is great, the servers reliable, and everyone is efficient and knowledgeable. Great going, guys.

Happily got used to it

HostPapa’s ease of use and quality of customer care is one of the major reasons I host with them. I was just blown away by the efficiency, competency and just nice-ness for the first bit, then I happily got used to it, I only expect the best nowadays! 🙂

Hostpapa – on the whole they are great

Hostpapa, for the most part are great. I’ve had occasions where someone has phoned me to say the website/forum was down but generally this only lasted a few hours and it’s few and far between. Response from their support is good, the package is Brilliant (unlimited everything!) and in general the speed of their servers is great too. So while not perfect (and what hosting would be!?) they are very good. Recommended.

Hostpapa Great

For a relative newbie..Hostpapa was great. The control panel is very easy to use and I setup my email right away. The suppport staff was fast and friendly by answering my questions I had in my emails. I highly recommend Hostpapa!!


I have recently moved two clients over to HostPapa and can only say they have been Brilliant, the cost the service and the support have been second to none. As more clients come along I will be using HostPapa without a second thought…..

John Appleseed

I haven’t had any major problems at all with HP uptime and support. Everytime I had a small technical problem, support answered quickly and the problem was often resolved in a matter of minutes. I recommend there service!

SO glad I moved over

I am a very new customer with HostPapa having moved from WebFusion due to the totally abysmal service and tecnical support. I am very happy so far at the features offered and feel that the charges are reasonable and so far have been VERY impressed with the support. It amazes me that I have an 0800 number to call the excellent support team in the US in comparison to the expensive calls I hope very soon not to have to be making to WebFusion (which never helped much anyway)!

There is only one place

Hostpapa have provided a pleasing service. I signed up for it and the speeds are incredible. I’ve been tracking my site with internet monitors and haven’t had any amount of down time since Their team is fast to reply to any problems you may have and patient.

Nice hosting service

We are with HostPapa since March 2008, excellent customer service. They use green energy to power the data center. Excellent uptime, speed and performance. High monthly bandwidth and high storage capacity Easy to use control panel to manage account and website.

Hostpapa Review

I signed up with Hostpapa about 3 months ago. Pros: Good service, fast and friendly support, good prices and free domain name. Cons: You have to sign up for a year to get the best price. Overall Hostpapa provide a good service, I’ve already recommended them to a couple of fiends.