I can’t relate to the reviews on here – first of all, I’m an independent developer who has no affiliation to Fasthosts apart from use of their dedicated servers. * Firstly, their connection speeds are beyone amazing – download a file to your server and it will attain at least 40mb – only limited by the connection at the other end. * You can install whatver you like – don’t bother buying the MSSQl etc databases – you can just bang on as many virtual machines as you like onto one machine and put any software you like on them. * Support – on the odd time I’ve needed support asking for reverse DNS and diagnostics on their machines the support staff have been completely knowledgeable and quick to answer – I’ve never had any issues with attitude…perhaps its the stupid questions that get asked that elicit the responses people receive…ask a stupid question etc… I have had a good half dozen dedicated server over the years with Fasthosts – uptime has been remarkable – I run serversalive! as a monitoring tool – downtime is practically negligible – there was a few hours about five years ago when we had rthe terrible flooding in the UK and support staff were on a skeltal basis – but apart from that it has been in the hours per year I imagine – 0.1% p.a seems pretty acceptable to me – no opne can offer 100% uptime, there are too many responsible parties to guarantee that [LINX, BT etc etc]. The pricing is very fair – but what the hell do people expect? if you are going to run a ‘mission critical’ website don’t do it on a £3.99 hosting package – invest in a couple of dedicated server with different ISPs and have somne fault tolerance, Jeez… I have had a few hardware faults due to SATA discs breaking down – but anyone who’s involved with web design/IT should appreciate that no server is 100% reliable, always have up to date backups…don’t expect Fasthosts to carry the can for that, they offer a backup service and if you don’t know what you are doing then maybe you shouldn’t be ‘resellin’ services without ensuring you have proper disaster recoervy in place. Get real people, too many mis-informed posters on here who don’t understand the intricacies or requirements of what they need but are happy to shout about ‘bad support’ and attitude – I have exactly the same attitude when I get numties phoning up asking for ‘can you make the site full screen on my monitor’ and ‘can we have a flash landing page’? Nuff said.
