Wow, I’m quite shocked at how Fast host has treated me. I didn’t renew my two year contract with them, because apparently it was automatic and my card details had changed. When I found out, they wanted an extra fee of £80 to unlock my web site which had been taken down – and I didn’t really feel like keeping it anyway. So I told them to keep my site off air and when phoning them back a couple of days later to fully confirm not to keep the web site, I was so long in the que that I had to hang up. I kind of thought though that everything would automatic cancel at this point – how shall I know that I am obliged to keep paying for a web site after the 2 years have run out? This was September and my site hasn’t been up since. Nobody from fasthost has phoned me or sent me any letter with regards to this. Until I heard from a law firm the other day that I am being taken to court on £140 for a site that I don’t have, and if I loose I have to pay the fees for lawyers, etc as well. Stay away from these people. No one knows anything when you phone them, their features are confusing and I think that what they’ve done is really cheeky and totally without customer service…
