First thing, I started an expensive launch for my new site by putting a large amount of money on Google PAY Per click. The campaign was going great and I was monitoring it closely. As I was advertising globally I left the campaigns to run every night. After I went to sleep on a Saturday night I awoke to find very few enquiries on the Sunday. When I checked the Google analytics account I had spent almost a £700 in one night which was fine but what I didnt know was Fasthosts had been down and my site wasnt live. I was told by Fasthosts that there was nothing that they could do……………..(I did understand this to a certain point but £700 is a lot to waste) A few weeks later the campaigns had been running all week and all was fine then Saturday night came around again and an almost identical spend on Google Analytics was achieved but to my horror I was not receiving E-mails from the site, after a lot of checking by me and the web developer (at further cost to me) Fasthost admitted there had been a problem but that it couldnt be them that was causing these particular issues with my site. ( Believe me there is no doubt in my mind that it was) Not willing to lose any more money I moved Hosting providers to Good 4 Hosting.co.uk and I havent had any of these problems since. But guess what I forgot to cancel my hosting with Fasthosts after my 12 months contract was up and they are demanding an additional fee.
